Chargeback - ZenPayments

Chargeback group of events you can subscribe to.

Chargeback Object

Fields	Description	Type
id	The unique ID assigned by our system to every case.	Integer
dba	Object	Object
dba.id	The ID of the DBA	Integer
identifier	The Merchant Identification Number (MID)	Integer
disputeId	We assign a unique ID to the first case of a dispute. Every related case update will have a unique id and the same disputeId.	Integer
merchantRefId	A reference number provided by merchant or their vendor for this transaction.	String
merchantEmail	Merchant email address	String
number	The unique number assigned by the bank system to every case.	String
type	`Chargeback` or `Retrieval`	ENUM
visaRDR	`Yes` or `No` Identifies if the chargeback is Visa RDR	ENUM
authCode	The authorization code passed with the settlement record	String
acquirerReferenceNumber	Unique number assigned to a credit card transaction as it moves through the payment flow.	String
gatewayId	Unique ID of the Payment Gateway	Integer
gatewayExternalId	Unique record identifiers from a system outside of Payment Gateway	String
amount	The amount of the retrieval or chargeback. This is not always equal to the amount of the transaction.	Number
transaction	Object	Object
transaction.number	The unique payment ID that is assigned per transaction from the system.	String
transaction.amount	The original transaction amount.	Number
transaction.date	Transaction Date	Date
transaction.card	Object	Object
transaction.card.brand	Card Brand	String
transaction.card.number	Card Number	String
date	Object	Object
date.posted	The post date as reported by the issuer.	Date
date.loaded	The date the retrieval request or chargeback was loaded in the system.	Date
date.disputed	Date when the dispute was submitted.	Date
date.receivedDate	Date the retrieval request or chargeback was submitted by the Issuer.	Date
date.lastActionDate	Date the case needs to be resolved.	Date
description	Case information.	String
fraud	`Yes` or `No`	ENUM
attention	`Yes` or `No` If the merchant's attention is required	ENUM
status	`Processed`, `Won`, `Lost`	ENUM

Example

{
    "id": "200",
    "dba": {
        "id": "1217"
    },
    "identifier": "201100000000",
    "disputeId": "100",
    "merchantRefId": "0123456",
    "merchantEmail": "jhon@example.com",
    "number": "2019248118022",
    "type": "Chargeback",
    "visaRDR": "No",
    "authCode": "1233123R",
    "acquirerReferenceNumber": null,
    "gateway": {
        "id": 24,
        "externalId": null
    },
    "amount": 33.49,
    "transaction": {
        "number": "111119380905678",
        "amount": 33.49,
        "date": "2019-12-01",
        "card": {
            "brand": "Visa",
            "number": "412345XXXXXX1234"
        }
    },
    "date": {
        "posted": "2019-12-10",
        "loaded": "2019-12-15",
        "disputed": "2019-12-09",
        "receivedDate": "2019-12-09",
        "lastActionDate": "2019-12-19"
    },
    "description": "Cancelled Recurring Transaction",
    "fraud": "No",
    "attention": "Yes",
    "status": "Lost"
}