Create

POST

/api/ticket

Use this endpoint to create a new ticket.

Request

Authorization

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Body Params application/json

Example

{
    "dba": {
        "id": 2
    },
    "category": {
        "id": 4
    },
    "title": "Charback Help",
    "text": "One of my merchants is inquiring about chargebacks. I need your clarification",
    "notifyMerchant": "No",
    "attentionMerchant": "No"
}

Request Code Samples

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

curl --location --request POST '/api/ticket' \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data-raw '{
    "dba": {
        "id": 2
    },
    "category": {
        "id": 4
    },
    "title": "Charback Help",
    "text": "One of my merchants is inquiring about chargebacks. I need your clarification",
    "notifyMerchant": "No",
    "attentionMerchant": "No"
}'

Responses

🟢200Create

application/json

Body

Example

{
    "id": 88,
    "dba": {
        "id": 2
    },
    "category": {
        "id": 4
    },
    "title": "Charback Help",
    "text": "One of my merchants is inquiring about chargebacks. I need your clarification",
    "status": "New",
    "notifyMerchant": "No",
    "attentionMerchant": "No",
    "createdBy": {
        "id": 14
    },
    "createdOn": "2023-05-16 13:39:45",
    "lastUpdatedOn": "2023-05-16 13:39:45",
    "agentLastUpdatedOn": "2023-05-16 13:39:45"
}

Modified at 2025-08-09 05:39:41

List

View a specific ticket